Customer Portal & Business Call Continuity
Web based user interface that allows users to configure their PBX. Set & change call forwarding destinations, create automated attendant menu’s, call queues and groups, view call detail records and billing information, listen to and delete your voice mail, upload custom music on hold
Call Management Features
Setup a personal assistant to “find you” at up to five (5) locations. This feature is configured per extension, and offers an extensive number of options to route calls once they have reached the given extension. Callers are asked to “announce themselves”, and are offered the option between locations to try the next location, or to leave a message.
Custom Music & Messages
Enhanced Dialing Plans
Call Center Features
Real-time call logging is available via the portal. From, to, call duration, date and time, and call type (International, On-Net, etc). In addition, frequently called numbers can ‘tagged’ with text descriptions for legibility.